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What would you ask a 40 year veteran of sales and customer service training if you had the chance?

I am putting together a program for a professional speaker that has over 40 years experience in the industry of customer service and sales training. I have a great respect for learning from the accomplishments of others. I am curious if anyone else has the curiosity of what he learned in all that time working with hundreds of companies in numerous industries? If you could sit down with him for 30 or 60 minutes, what would you ask and what would it be worth to you?

Ask him first how he reads people. Another thing and probably the most important is how he closes the deals.

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